The following information concerns the processing of personal data of users of the website www.ophardt.com. Websites and other electronic information and communication services are designated in detail as "telemedia service" by the German Telemedia Act (DDG).
The name and contact details of the controller responsible for the processing of personal data in connection with your use of this telemedia service are
The contact details of the data protection officer appointed by the controller are
Ophardt Hygiene Technik GmbH
Dr. Heiko Haaz
UIMC DR. VOSSBEIN GmbH & Co KG
Unternehmens- und Informations-Management Consultants Nützenberger Straße 119, 42115 Wuppertal
Tel.: +49-202-26574-0, Fax: +49-202-26574-19
E-Mail: Der-Datenschutzbeauftragte@uimc.de, Internet: www.uimc.de
Lindenau 27
D-47661 Issum
Tel.: +49 (0) 202 265740
The processing of personal data in connection with the provision of this website is made for the following purposes and is based on the following legal principles and – if factually relevant – for the pursuit of the following legitimate interests of the controller or a third party:
1. Purpose: provision of the telemedia service
Legal basis: Article 6 (1) (b) Regulation (EU) 2016/679
2. Purpose: provision of additional services within the telemedia service
Legal basis: Article 6 (1) (f) Regulation (EU) 2016/679
In doing so, the controller pursues the following legitimate interests:
Improvement of user-friendliness, reduction of required bandwidths, increase of the efficiency of his equipment.
In this context, we would like to draw your special attention to your right to object, see below, in the list of your rights.
3. Purpose: processing of requests from users of the telemedia service,
Legal basis: Article 6(1) (b) Regulation (EU) 2016/679
4. Purpose: to ensure the confidentiality, integrity, availability and resilience of the telemedia service and the systems used for its provision, including measures to detect, limit, avoid and remedy faults or errors in the telemedia service
Legal basis: Article 6(1) (c) Regulation (EU) 2016/679
Corresponding legal obligations of the controller arise from, among other things
Art. 32 (1) Regulation (EU) 2016/679
5. Purpose: economic optimization and demand-oriented design of the telemedia service,
Legal basis: Article 6(1) (f) Regulation (EU) 2016/679
In doing so, the controller pursues the following legitimate interests:
To increase the efficiency of his or her resources, to increase revenues, to reduce costs, to test and improve user-friendliness.
In this context, we would like to draw your special attention to your right to object, see below, in the list of your rights.
6. Purpose: advertising
Legal basis: Article 6(1) (a) Regulation (EU) 2016/679
The personal data processed in connection with the provision of this website will be disclosed to the following categories of recipients:
1. Processors, i.e. companies which, due to contractual obligations, handle your data exclusively in accordance with the instructions of the controller
- Providers of technical services and services, in particular data center services
2. Third parties, i.e. companies that handle your data under their own responsibility:
- Hosting providers / content suppliers
The controller has no intention of disclosing personal data to recipients in a third country.
With regard to the indication of the duration of storage, it should generally be noted that personal data is only stored by the controller for as long as it is necessary to pursue the purpose of its processing. This results in detail:
For the above-mentioned purposes No. 1, No. 2, No. 4 and No. 5, the data will be stored by the controller for as long as your use of the telemedia service lasts.
For the above-mentioned purpose No. 3, the data will be stored by the controller until the communication with the user is terminated; if the contents of the communication trigger storage obligations, the data will be stored beyond the time of termination of the communication, until the expiry of the storage obligation, otherwise at least for as long as the possibility of the controllers own legal defence makes storage necessary within the scope of statutory limitation or preclusion periods.
For the above-mentioned purpose No. 6, the data will be stored by the controller until the purpose is achieved or you revoke the consent you have given, whichever occurs first.
In principle, i.e. subject to the legal restrictions, you have the rights listed below. In order to facilitate the exercise of these rights, you are informed that a corresponding application from you does not require a specific form and can therefore be submitted electronically (in particular by e-mail).
You may request information from the controller for the personal data concerning you.
You can request that incorrect personal data concerning you be corrected by the controller.
You may request the deletion of your personal data by the controller.
You may request that the controller limit the further processing of personal data concerning you.
You have the right to object to the further processing of personal data concerning you by the controller for the above-mentioned purposes No. 2 and No. 5, if you give reasons for this in individual cases arising from your particular situation.
You have the right to obtain the personal data concerning you which you have provided to the controller for the above-mentioned purposes No. 1, No. 3 and No. 6, from the controller in a structured, common and machine-readable format, and to transfer these data to another person without hindrance by the controller to whom the personal data have been provided.
Finally, you have the right to revoke any consent you have given at any time, without prejudice to the lawfulness of the processing carried out on the basis of the respective consent until revocation.
Nature and scope of processing
We use the tool Zoho PageSense provided by Zoho Corporation B.V., Beneluxlaan 4B, 3527 HT Utrecht, Netherlands. Zoho PageSense enables us to analyze how visitors use our website.
The following personal data may be processed:
anonymized usage data (e.g. page views, button clicks, heatmaps, selected click paths), anonymized IP address, browser information, page location, and referrer URL.
Purpose and legal basis
The purpose of using Zoho PageSense is to analyze user behavior on our website in order to optimize content and improve user-friendliness. The legal basis for this processing is your consent pursuant to Art. 6(1)(a) GDPR. You may provide your consent via the cookie banner and withdraw it at any time with future effect. No data will be collected or transferred without your consent.
Storage period
The specific storage period of the cookies set by Zoho PageSense depends on the respective purpose. Once the purpose has been fulfilled, the data will be deleted. You may withdraw your consent at any time via the cookie settings.
Third country transfer
In connection with the use of Zoho PageSense, data may be transferred to service providers, some of which are located outside the EU/EEA. In such cases, an adequate level of data protection is ensured by entering into EU Standard Contractual Clauses or by using Binding Corporate Rules. You may request a copy of these safeguards at any time.
Further information can be found in Zoho’s privacy policy.
Nature and scope of processing
To ensure the proper delivery of the content of our website, we use Zoho CDN, a service provided by Zoho Corporation B.V., Beneluxlaan 4B, 3527 HT Utrecht, Netherlands.
A content delivery network helps to provide online content, in particular files such as graphics or scripts, more quickly via regionally or internationally distributed servers. When you access such content, your IP address and, where applicable, browser data such as your user agent are transmitted to Zoho. This data is processed solely for the aforementioned purposes and to maintain the security and functionality of Zoho CDN.
Purpose and legal basis
Zoho CDN is used on the basis of your consent pursuant to Art. 6(1)(a) GDPR and Section 25(1) TTDSG.
Storage period
The data will be stored for as long as necessary to fulfill the relevant purpose. You may withdraw your consent at any time with future effect.
Third country transfer
Personal data may be transferred to third countries, in particular the United States or India. An adequate level of data protection is ensured by entering into EU Standard Contractual Clauses. You may request a copy of these safeguards at any time.
Further information can be found in Zoho’s privacy policy: https://www.zoho.com/privacy.html
Nature and scope of processing
We have integrated the guided selling service Neocom, provided by Neo Commerce GmbH, Max-Bill-Str. 8, 80807 Munich, Germany, into our website in order to offer you a digital interactive product consultation. When you start this consultation, you can find a suitable product in a quiz-like guided process and receive a product recommendation at the end, which can be sent to you by email if you wish.
During the consultation, browser and HTTP information is processed, in particular browser type and version, IP address, and browser language. In addition, a session ID is generated and temporarily stored on your device during your browser session in order to provide the consultation service technically.
Furthermore, with your consent, a persistent Neocom session ID may be stored. This is a purchase tracking tool that makes it possible to determine whether a purchase is made after the product consultation, even across multiple browser sessions.
If you would like to receive the product recommendation by email, your email address will be processed solely for this purpose using a double opt-in procedure.
Purpose and legal basis
Processing is carried out to provide and technically enable the digital product consultation. The legal basis for this is our legitimate interest pursuant to Art. 6(1)(f) GDPR, insofar as browser data is required for the provision of the service.
Insofar as a session ID is processed for tracking purposes or your email address is processed for sending product recommendations, this is done solely on the basis of your consent pursuant to Art. 6(1)(a) GDPR.
Storage period
Temporary session data is generally stored only for the duration of your browser session. The persistent Neocom session ID is deleted after 365 days at the latest. If you provide your email address in order to receive a product recommendation, it will only be processed for this purpose. If the double opt-in confirmation is not completed within 24 hours, the registration data will be blocked.
Use within AI-based assistance systems
It is also possible to use the Neocom product consultation via AI-based assistance systems. In this context, interaction may partly take place through free text input. Personal data may also be processed in this context. The use of free text input is voluntary; sensitive information is not required.
Such input is processed to the extent technically necessary and stored in accordance with recognized best-practice standards, where applicable in anonymized or pseudonymized form. Data is encrypted at access level in accordance with the state of the art (AES-256). Processing is carried out exclusively for the provision and optimization of the interactive product consultation. Use of the AI-based version is optional; a fully click-based alternative remains available.
Third country transfer
In individual cases, personal data may be transferred to service providers in third countries outside the EU. In such cases, we ensure appropriate safeguards pursuant to Art. 44 et seq. GDPR.
If processing is based on your consent, you have the right to withdraw such consent at any time with future effect. Furthermore, you are entitled to the rights under Art. 15 et seq. GDPR, in particular the right of access, rectification, erasure, restriction of processing, objection, data portability, and the right to lodge a complaint with a supervisory authority.
Furthermore, you have the right to lodge a complaint with a supervisory authority responsible for data protection regarding the handling of your data by the controller. To facilitate the exercise of this right, you are informed that the supervisory authority responsible for the registered office of the controller can be contacted at the following address:
Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen,
Kavalleriestr. 2-4, 40213 Düsseldorf
Your provision of personal data concerning you is necessary for the provision of the telemedia service. There is no legal obligation to provide the data. However, failure to provide the data would mean that the telemedia service cannot be provided to you.
Automated decisions which could have legal effects on you or which could affect you considerably in a similar way will not be made in connection with your use of the telemedia Service.